"Unexpected Error; quitting"... message appears when using the application, why?


Applies To
Product(s):AutoPIPE
Version(s):ALL;
Area: Bentley Systems
Date Logged
& Current Version
Feb. 2021
12.05.00.16

Problem:

The following appears when using the program:

Unexpected Error; quitting

How to avoid?

Solution:

This issue has only occurred one time and the solution was for the user to completely uninstall and upgrade to a newer version of the software. AutoPIPE Development team never had the opportunity to investigate the computer where this message was being displayed. 

If you encounter this issue, please log a Service Request mentioning this WIKI page and provide the following information (based on WIKI here):

1. Video of steps to repeat

2. All 4 event viewer log files

3. Computer information

4. WinDBG log file.

See Also

"Bentley Systems, Inc" Messages

Bentley AutoPIPE