| Applies To | |
| Product(s): | AutoPIPE |
| Version(s): | ALL; |
| Area: | Install |
| Date Logged & Current Version |
Feb 2020 12.02.00.14 |
Problem:
User with Administration right to the computer is attempting to install AutoPIPE, while going installation process the application suddenly crashes / fails.
After the installation abort, the following was found in the error log file:
Error 0x800713ec: Process returned error: 0x13ec
Why is this happening and how to Avoid it?
Solution:
For unknown reasons, virus protection, user permission, etc.., the following pre-requisites (Visual C++ Redistributable Packages) failed to install when installing AutoPIPE:
-
- vc_redist.
Review AutoPIPE's readme file to verify which Visual C++ Redistributable Package is needed, and download from Microsoft web site.
Example #1:
AutoPIPE v.125.00.01.213 would need to install the following application:
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-
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- Visual C++ 2015–2022 (v14.x) x64 redistributable (vc_redist.x64.exe )
- .NET Framework 4.8.1 (NDP481-x86-x64-AllOS-ENU.exe)
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-
Example #2:
AutoPIPE v.12.06.00.48 would need to install the following application:
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-
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- Visual C++ redistributable 2010, 2013, 2015
- vcredist_vs2010_x86
- vcredist_vs2013_x86
- vcredist_vs2015Update3_x86
- Visual C++ redistributable 2010, 2013, 2015
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-
If you are having troubles with downloading files from Microsoft, suggest the following:
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- Option #1: Extract the MSI files from AutoPIPE's installer here
- Option #2: please log a support case, technical support will provide a means with which to access these files.
Installing Visual C++ Redistributable Packages
Note: Review readme file, download and install all prerequisites required before installing AutoPIPE
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- Download missing prerequisites
- Restart the computer
- Install the prerequisites application
- Note: One may need to involve their IT department for permissions to install applications.
- Again, restart the coomputer
- Try to install AutoPIPE as mentioned here.
See Also
Errors that occur when Installing / Uninstalling