| Applies To | |
| Product(s): | AutoPIPE |
| Version(s): | ALL; |
| Area: | reset |
| Date Logged & Current Version | Oct 2019 12.01.00.10 |
Problem:
AutoPIPE report icon appears on the task bar but the report viewer is not visible on screen, how to reset the report viewer open location?
Solution:
AutoPIPE's Report Viewer (APIPViewer) reads hard coded information from one of the programming text files to establish the location where the window will appear. If the X & Y location values are larger than the current viewing area, an icon may appear in the task bar but the viewer will be displayed out of view. Use the following procedure to reset the Report Viewer opening location.
1. Close any running instances of AutoPIPE
2. Run %appdata%
3. What version of AutoPIPE are you using:
AutoPIPE 10.xx. and higher:
a. Run %appdata%
This should open user’s roaming profile directory as shown below
C:\ Users\ username\ AppData\ Roaming
b. Browse to folder inside roaming profile
\Bentley \AutoPIPE CONNECT xx
AutoPIPE 9.6 and lower
a. Open AutoPIPE installation folder
C:\Bentley \AutoPIPE xxx\
4. Locate apipview.xml
Option:
a. Open this file in NotePAD and edit the X and Y locations to a reasonable values (ex. 500 for both)
or
b. Delete this file from the folder
5. Save the file with the same filename and location.
6. Starting AutoPIPE now will use the new settings configured as default.
If the user has admin rights on the machine, they may be able to update this file inside of the installation directly. For most users with limited privileges, use the procedure outlined above.