| Applies To | |||
| Product: | RAM Structural System; RAM Concept | ||
| First Affected Version: | 15.03.00.000 | ||
| Found in Version: | N/A | ||
| Fixed in Version: | N/A | ||
| Environment: | All | ||
| Area: | Import | ||
| Subarea: | N/A | ||
| Issue #: |
An error stating "The RAM Database file is version 15.2. Database version 15.3 is required" is displayed when attempting to import a RAM Structural System model into RAM Concept. However, RAM Structural System 15.03.00.000 and RAM Concept v06.01.00.006 is installed.
Perform a clean install of RAM Structural System and RAM Concept using the instructions for each program on this web page below. When reinstalling the programs, install the 64-bit versions of RAM Structural System 15.03.00.000 and RAM Concept 06.01.00.006.
Performing a Clean Installation