Can't Install the 32-bit Version on a 64-bit Operating System

 Product(s):Structural Synchronizer
 Environment: 64 bit OS
 Area: Installation

Problem Description

Users are unable to install Structural Synchronizer V8i SELECT series 5 version, getting a message that indicates, "32-bit version of Structural Synchronizer cannot be installed on 64-bit Operating System."


There are 2 installers for Structural Synchronizer that can be downloaded and installed from My SELECT CD or the Fulfillment center. Only the 32-bit version (x86) can be installed on 32-bit operating systems, and only the 64-bit version (x64) can be installed on 64-bit operating systems.

When downloading some products that list Synchronizer as a dependency, the listed version of Synchronizer may not be the matching one for the computer where it's being installed.

See Also

Integrated Structural Modeling Home