Unexpected exception occurred 'Bentley.Structural.Ism.ApiImp.IsmTxrIo'


 Product(s):ISM Revit Plug-in
 Version(s):10.02.00.19
 Area:Import/Export

Problem

Creating an ISM Repository from Revit Structure causes the following error:

Unexpected exception occurred and was logged. Please contact Bentley technical support.
Log file: C:\Users\your.name\AppData\Local\Bentley\Logs\ismrevitlink.log
Exception details: The type initializer for 'Bentley.Structural.Ism.ApiImp.IsmTxrIo' threw an exception.

Solution

There is a possibility that your ISM installation has become corrupt. As a test uninstall both the ISM Revit Plugin and Structural Synchronizer. After they are uninstalled please go to this directory and delete the folders shown.
C:\Program Files\Bentley\Engineering\(Any Revit Link or Structural Synchronizer folder)
Restart your computer before installing the ISM Revit Plugin and Structural Synchronizer.

If you need the installation files you can download them here:
ISM Revit Plugin CONNECT Edition 10.02.00.19
https://store.bentley.com/en/products/iware/1000ISMRPI--ISM-Revit-plug-in
ISM Structural Synchronizer CONNECT Edition v.10.00.01.32
https://store.bentley.com/products/iware/1000STRS--Structural-Synchronizer

See Also

Integrated Structural Modeling Home