Applies To
	Product:	Ram Steel
	First Affected Version:	15.11.00.26
	Found in Version:	15.11.00.26
	Released in Version:	16.00.00.28
	Area:	File, Installation, Conversion
	Issue #:	964786

Problem Description

After converting a model from the prior version, or after saving any model with walls in v15.11, the wall geometry can become corrupted. Symptoms include errors in the Data Check, a default zoom factor that is very distant (the plan is tiny), errors running the framing tables, or errors viewing the 3D view.

A corrupt model plan view:

 

A possible error when running Ram Steel: 

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Fatal Error
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Two members at same location for a Wall at (ft): (0.00,0.00), (0.00,0.00)
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A similar issue was noted after version 17.04. For details on that refer to [[Corruption of Wall Geometry in Version 17.04]]

Reason

The RAMDBIO.dll files installed with version 15.11 were faulty. 

Solution

The problem is fixed with version 16.00.00.28 released December 2018, but the new version cannot repair corrupted files.   

To repair version 15.11 without updating to version 16.00 download replacement files here: Download RAM SS 15.11 Replacement RAMDBIO.dll files

Extract the files to some location on the hard drive. Then find the ReplaceFiles.bat in the RamDBIOdll-v1511 sub folder, right click on it and choose "Run as administrator"

Alternatively, manually replace RAMDBIO.dll in various locations noted below:

(x64) C:\Program Files\Common Files\Bentley\Engineering\RAMDataAccess_2_0
(x64) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog

(x86) C:\Program Files\Common Files\Bentley\Engineering\RAMDataAccess_2_0\x86
(x86) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\x86
(x86) C:\Program Files\Bentley\Engineering\RAM Structural System\Prog\RamSSConverter

Note, you may need admin rights to replace these files

Finally, re-convert using the backup file. Locate the file directory. Look for a file of the same name in the format FileName_Orig_15_9.zip. Change the file extension to .rss , e.g. FileName2.rss, and then reopen that file in Ram Manager. 

Important Note

If the replacement files are used, then Ram Structural System v15.11 must be uninstalled prior to installing version 16. Otherwise the RamDbio.dll files will not be properly updated and the an error will occur trying to start version 16, "The code execution cannot proceed because RAMDBIO.dll was not found. Reinstalling the program may fix this problem." 

See also

Corruption of Wall Geometry in Version 17.04