Applies To
	Product(s):	STAAD.Pro
	Version(s):	ALL
	Environment:	ALL
	Area:	General
	Subarea:
	Original Author:	Payel Sasmal, Bentley Technical Support Group

 

Problem:

When I open a file from ProjectWise server, STAAD.Pro crashes; when I opened the same file from my C: drive, it runs fine.

 

 

Solution:

STAAD.Pro creates a number of auxiliary data files in the same folder as the STAAD model. There are instances when some of these files get locked up or get corrupted. As a result, the model may fail to open, and the software may crash.

 

To resolve this, try the steps as stated here:

Create a new folder in the ProjectWise server. Copy ONLY the .std file from your "C:\" into the new folder. 

Launch STAAD.Pro and try to open the model. It should open fine.

If you still cannot open the file, please create a service request.