Unable to select members in 3D modules


  
 Applies To 
  
 Product(s):RAM Structural System
 Version(s):All
 Environment: N/A
 Area: Installation/Licensing Solutions
 Subarea: General
 Original Author:Payel Sasmal, Bentley Technical Support Group
  

Problem Description

I am having issues when selecting members in the 3D modules. This is a Mac machine that has a Windows partition.

Solution

If you are using an old version macOS please update it to the latest version. This should resolve the issue.

If the issue persists, update your video card drivers in your MacBook. Also changing the hardware acceleration might help; you may have to change the resolution to lower than the default setup.

See Also

RAMSS Modeling [FAQ]

RAM SS 3D Viewer FAQ