Applies To
	Product(s):	PULS
	Version(s):	XM
	Area:	Installation
	Original Author:	Bentley Technical Support Group

Problem:

How do I download, install, and license PULS (starting Jan 2023)?

Solution:

Attention: For additional information on system requirements, licensing, etc.. see the Readme document. 

System Requirements

Processor	Intel Pentium-based PC 486 or higher
Operating System	· Microsoft Windows Vista · Microsoft Windows XP Professional SP2 or later · Microsoft Windows 2000 SP4 or later
Internet	Microsoft Internet Explorer 5 or greater
Memory	128 MB
Hard Disk	52MB minimum free hard disk space
Input Device	Any industry-standard input device supported by Windows
Output Device	Any industry-standard output device supported by Windows
Video Graphics Card	Any industry-standard video card/monitor which OpenGL 3D graphics is supported
PDf Reader	Adobe® Acrobat Reader 5.0 or greater

Step #1: Download PULS software:

Step #2: Requirements Before Installing PULS on Win 7 or higher

(Skip this step if installing on Win 2000, Win XP, or Win Vista)

Important: PULS was not certified or tested to run on WINDOWS 7 or higher, it has only been authorized for installation on Win 2000, Win XP and Win Vista. Installation and results from the application installed on other Windows version are at your own risk and without Bentley Technical support. 

 

 

Step #3: Install Bentley IEG License Services:

Bentley IEG Select Service is required to license the PULS application. 

Notes:

a. Download - click here.

b. Details about IEG and Bentley Applications. click here

Please perform the following steps:

1. User must log onto user's computer with full Administration rights.

2. Suggest that Bentley IEG License Services is installed while accepting all the default settings.

a. Prefer that the application is not installed over a network connection; suggest that the EXE file is on the users' system before starting the installation.

b. If Bentley IEG Service has already been installed, confirm version is the most latest. If not, uninstall all previous versions of program.

c. Navigate to the EXE file download using the procedure above.

Default:  C:\Downloads \Bentley \

d. Double click on the "iegls02002001en.msi" to start the installation process.

Attention: Do NOT start the program at this time. Continue to the next section.

Step #4: Install PULS XM 08.09.xx.xx

1. User must log onto user's computer with full Administration rights.

2. Suggest that PULS XM is installed while accepting all the default settings.

a. Prefer that the application is not installed over a network connection; suggest that the EXE file is on the users system before starting the installation.

b. If you have already installed PULS XM, uninstall all previous versions of PULS

c. Navigate to the EXE file download using the procedure above.

Default:  C:\Downloads \Bentley \

d. Double click on the "pls08090028en.exe" to start the installation process.

Note: Be patient while the application is installing as it is checking to verify programs already installed, verifying drive space, etc.. there may be periods when it appears nothing is happening. Give the system time. In the event the installation stops a warning / error will be presented. Just follow the prompts and be patient. Highly recommended that all applications are closed during the installation process. On average it will take 6-8 min to install everything.

Attention: Do NOT start the program at this time. Continue to the next section.

Step #5: Optional - Install PULS Updates

If updates were available, install PULS updates using the procedure located in the "Install PULS Update files_Rev01.pdf" (located in the downloaded file. Afterwards, please continue with next section before starting the application.

Step #6: Set-up Licensing

Updated Jan 2024:

With SES licensing accounts, company appointed Bentley On Site Admins, must check out a license from SES, send the file to the user, and import into the users' LMT applications. 

1. Press START> All Programs>  Bentley> PULS XM> "License Management Tool". 

2. Select the License Checkout Tab, scroll down the listing looking for PULS Option 1, 2, and/or 3 as shown below.

Application Name is missing from the Product Listing:

Reasons Why the application name may be missing from the Product Listing:

A. The application is not on your SELECTserver. Contact Bentley Licensing to confirm applications on your contract and when your contract will expire.

B. The SELECTserver has not been updated. Press F9 keyboard key (generally located on the top row of a keyboard), the application is sending log information back to the Bentley hosted server, wait just a moment for the light show to stop. At this point the product listing will be refreshed with the latest SELECTserver information. Search the product listing again for PULS Option 1,2, and/or 3.

C. There are check out restrictions on the SELECTserver for the user and or the application. Please contact your Bentley On-site admin or Bentley Licensing Department. Only these people have access to the SELECTserver and will be able to look up and see where the licenses are located and what checkout restriction may be in place.

If you are a Bentley On-Site admin see more information about "Client Access Restrictions" and  Custom Activation Groups.  

If the License is in use by another, consider increasing your pooled license, contact your Bentley Account Manager for options and pricing.

3. Check the "Available" column to the right of the application

Is the value >0 ?

If the Value is greater than 0, therefore a license is available for the application, start PULS.

Is the value = 0 ?

If the value is = 0, this means that there is no license available for this application in your current checked out license. Therefor the program will revert to DEMO model if you try to start it until such time that this value is > 0. go back and get a different checked out file from SES

 

Step #7: Start Bentley PULS

***important***  Before continuing, reboot the computer.

1. Start PULS by double clicking on the desktop icon or from the Start Menu> Bentley>  PULS XM

2. When you first start the Bentley PULS, a License screen will appear (or with PULS started, select Tools> Set Editions):

3. Based on the Product(s) that were available in the License Management Screen above, select a PULS license that had more that 1 available license (Example, based on image above, PULS Option 1 or 3 are valid selections). If PULS Option 2 was selected the application would have reverted to DEMO model because as shown above in the LMT screen, PULS Option 2 has 0 license available.

4. If the program reverts to DEMO mode see steps above on Things To Try: 

Step #8: Confirm Application has a License

After pressing PULS Option 1, 2, or 3 button, the application will look at your License Management Tool, check available license for the product selected, if available, reduce the available pool licenses by 1, and the application will be ready for you to use. To verify the application has a valid license, the top application bar will have one of the following:

    

HOWEVER, if a valid license was not found to be available, the application will revert to DEMO mode, as indicated by:

If revert to demo, (see Step #5 above for details)

1. 1. Verify PULS version selected above matches the license available in Tools> Settings> License Management Tools> Product list.
   2. Verify license is available, Tools> Settings> License Management Tools> available column next to product selected >0.
   3. Get an updated Checked out file from SES. 

Contact Bentley License Team

If your application is not licensed correctly due to License Management Tool issues, please contact the Bentley License department to verify your account status. 

See Also

Installation - Bentley PULS

Bentley AutoPIPE