STAAD.Pro Crashing for DELL laptop when Browsing a File Location


Applies To
Product(s):STAAD.Pro
Version(s):CONNECT EditionĀ (21.xx.xx.XXX) and upper
Environment: ALL
Area: STAAD.Pro Download/Installation/Security/Performance
Subarea: Performance
Original Author:Abhisek Mandal, Bentley Technical Support Group

Problem Description:

STAAD.Pro crashes whenever the user clicks on the browse button in the opening page the program. Sometimes users just try to create new file and program crashes. The user is using DELL laptop.

Solution:

This is a known issue due to 'Dells Backup & Recovery' software. It is advised to uninstall the said software as a solution. Please find below some of the supportive links.

https://stackoverflow.com/questions/30833889/dll-hell-with-sqlite?noredirect=1

https://community.easymorph.com/t/easymorph-crash/156

Uninstalling the same will solve the issue.