What is the purpose of this information?

Roles are assigned by the Account Administrator or the Co-Administrator to provide each Registered User with specific access to Services.  Below is a list of certain Administrative roles within User Management:

*Please note: While it is not a role that is listed on the "Modify Roles" list, a Fulfillment Contact is the person at an Organization who receives a notification of any new or updated license/entitlements from Bentley. The new User Management interface that was made available at the end of August, 2020, now allows any Account Administrator or Co-Administrator to add or remove a Fulfillment Contact.  It is up to each Organization to manage the Fulfillment Contact list. 

 

Account Administrator: Organization's primary administrator assigned to add users, modify the role(s) of all existing users, manage software licenses, create / edit / delete projects.

• Add users
  
• Approve User Registration requests (Pending Approvals)
• Add or modify email domains related to your organization (claim ownership & Auto-Approve)
• Modify roles of all users
• Assign users to groups 
• Create groups 
• Lock/Unlock user's Sign In access 
• Remove users associated to your organization
• Manage projects
• Access to Subscription Analytics
• Access to Entitlement Management 

 

Co-Administrator: Administrator assigned to add users, modify the role(s) of existing users,  manage software licenses, and create / edit / delete projects.

• Add users (except Account Administrators)
• Approve User Registration requests (Pending Approvals)
• Modify roles of all users (except Account Administrators)
• Assign users to groups 
• Create groups
• Lock/Unlock user's Sign In access (except Account Administrators)
• Remove users associated to your organization (except Account Administrators)
• Manage projects
• Access to Subscription Analytics reporting
• Access to Entitlement Management license management 

Group Administrator: Manage all users

• Add users
• Assign users to group(s) all users
• Create groups
• Lock/Unlock user's Sign In access for all users 

        Other available roles:

• CONNECT Services Admin - Access the organization's CONNECTED Project Dashboard data, create and edit Connected Projects. It also grants access to the Subscription Analytics portal for generating usage reports.
  
  

• Download - Download Bentley software from Software Downloads based on the organization's subscription and entitlement. This role is also required in order to receive application  updates through the CONNECTION Client

• Product Delivery - DVD - Request a DVD of Bentley software from Software Downloads based on the organization's subscription and entitlement

• LEARNserver Instructor - Assigned to Instructors of Bentley classes

• LEARN Training Administrator - Create, manage, and assign learning to users within your organization, and add users via the LEARNserver

• Download SDKs and APIs - Allows users to download additional content from the Software Downloads including code and SDK's (requires "Download" role)

• Beta Software Invite - Access to pre-release of some or all capabilities of a software product or service, made available to organizations for feedback, evaluation, and planning purposes (requires "Download" role)

• Download Technical Previews - Access to pre-release of some or all capabilities of a software product or service, made available to organizations for feedback, evaluation, and planning purposes (requires "Download" role)

• Support Portal Admin - Designed for users who are not an administrator but require viewing and managing Cases opened by other users in their organization. This role can be assigned by an administrator and/or co-administrator.
• Support Restricted User - Designed to offer more controlled access to the Bentley Support Portal for specific users. This role can be assigned by an administrator and/or co-administrator.

  Sunsetting:

• License Manager - Manage legacy Bentley software licenses (pre-XM only) and view hosted or deployed licensing key(s) via License Manager (Wiki)

• License Manager - Home Use - Manage legacy Bentley software licenses (pre-XM only), view hosted or deployed licensing key(s), and generate a home usage license via License Manager (Wiki)

• Webshop User - Does not provide any special access but denotes users who registered with Bentley via a web registration form

See Also

Managing Roles

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