Why do columns fail to display in 3D View?


 Product(s):RAM Steel, RAM Concrete
 Version(s):14.03.03.00 (and later)
 Environment: All
 Area: Graphics

Problem Description

When viewing my model in 3D View, the Column Design module, or the Concrete module, all columns are missing. Otherwise, you may receive a message that "RAMContainer MFC Application has stopped working" (crashed).

Reason

Some graphics libraries installed with RAM Structural System are not functioning properly.

Steps to Resolve

Option 1 Perform a repair of RAM Structural System

  1. Locate and run the installer for RAM Structural System (e.g. rss14030300en.exe, ramm14050400en.exe).

  2. Click the Install button next to RAM Structural System (Change/Repair/Remove).

  3. Click Next, and then choose the Repair option.

Option 2 Perform a clean installation of RAM Structural System

  1. Refer to the RAM Structural System section of [[Performing a Clean Installation]] for detailed instructions.

  2. Reinstall RAM Structural System.

If the options above do not resolve the problem, please download and install the latest driver for your graphics card as a troubleshooting step.

See Also

[[RAM SS 3D Viewer FAQ]]