| Applies To | |||
| Product(s): | RAM Structural System, RAM Steel | ||
| Version(s): | Any | ||
| Area: | Installation; Analysis |
When attempting to perform a floor vibration analysis, the following error occurs after the FloorVibe window opens:
File/path access error.
FloorVibe attempts to write files to the FloorVibe folder in Program Files or Programs Files (x86).
Under Windows Vista or later, these files are normally redirected to a VirtualStore folder stored in the user's profile, for example:
C:\Users\Seth.Guthrie\AppData\Local\VirtualStore\Program Files (x86)\Bentley\Engineering\RAM Structural System\Prog\FloorVibe
If the redirection is disabled, the program will fail to successfully write the file unless the permissions are adjusted on the FloorVibe folder.
Ensure the user has modify permissions to the FloorVibe folder located in either Program Files or Program Files (x86).
Some users with historical versions of Ram Structural System (e.g. 14.06 or earlier) and FloorVibe (e.g. 2.02 or earlier) may still have a residual Structural Engineers folder in the Program Files location. Uninstalling the older FloorVibe application and then reinstalling RAM Structural System 14.07 or later is advised in that case.
[[RAMSS FloorVibe FAQ]]
[[SELECTsupport TechNotes And FAQs]]