| Applies To | |||
| Product(s): | RAM Structural System, RAM Steel | ||
| Version(s): | All | ||
| Environment: | N/A | ||
| Area: | Analysis | ||
| Subarea: | N/A | ||
| Original Author: | Payel Sasmal, Bentley Technical Support Group | ||
Problem
When trying to open Floorvibe through the beam module to analyze the floor vibration I get an error stating "Run-time error 339: Component 'vsprint8.ocx' or one of its dependencies not correctly registered: a file is missing or invalid". Floor vibe does not open.,
Reason
This is due to the registry key 'vsprint8.ocx' not being created in certain machines.
Solution
Reboot the machine and check if the issue gets fixed.
If the issue persists, right-click on RAM Structural System short-cut and select the option 'Run as administrator', though you may be logged in as the administrator. Next time, you can run RAM Structural System as a user.
If the issue is still there, re-run the installer as an admin, select the option 'Run as administrator', though you may be logged in as the administrator.