| Product(s): | MicroStation | ||
| Version(s): | 10.07.00.39 | ||
| Environment: | N\A | ||
| Area: | Exception | ||
| Subarea: | N\A |
Background
A dump file is a snapshot of an application at the point in time the dump is taken. For performance or hang issues, you need to collect, hang dumps. A hang dump is also known as "manual dump".
Steps to Accomplish
Create a dump using Task Manager:
1. If an instance of the Task Manager is already open, close it.
2. Open the correct “Windows Task Manager”
For MicroStation V8i open 32bit Task Manager C:\Windows\SysWOW64\TaskMgr.exe
For MicroStation Connect open 64bit Task Manager C:\Windows\System32\TaskMgr.exe
3. Select the “Processes” tab
4. Right click the process you wish to take a dump of
MicroStation V8i
MicroStation Connect
5. Select “Create Dump File”
6. A dialogue will appear with the location of the saved dump.
Take a couple of more dumps and send it to Bentley Technical Support via ftp or sharefile.
Other language sources
| Original Author: | Leonard Jones |