Product(s): | MicroStation | ||
Version(s): | CONNECT | ||
Environment: | N\A | ||
Area: | Installation | ||
Subarea: | General |
Where can I find the installation log file for MicroStation CONNECT Edition?
When you install the application, its installation log is created and saved inside the folder C:\Users\User.Name\AppData\Local\Temp
The log file is named as <ProductName>_<YearMonthDate>*.zip (e.g. MicroStation_CONNECT_Edition_20150830171712.zip). If the installation is executed multiple times, you can take the latest log.
Note: A quick way to access this folder is to use "%temp%" in the File Explorer to get to this location as shown on the screenshot below:
If the MicroStation and MicroStation-based products are updated through the CONNECTION Client, the name of log files will be different. Here is an example of how these logs will appear...
setup_connectionclientx64_11.00.03.1420210519135412.log
setup_connectionclientx64_11.00.03.1420210519135412.zip
setup_microstationx64_10.16.00.07420210519140200.log
setup_microstationx64_10.16.00.07420210519140200.zip
Providing these logs to Bentley can be helpful to troubleshoot installation errors and issues.
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Original Author: | Leonard Jones |