| Product(s): | MicroStation | |
| Version(s): | 10.15.02.11 | |
| Environment: | N\A | |
| Area: | GUI | |
| Subarea: | Backstage | |
Problem
The Work Page is no longer displaying design previews.
Background
The preview images shown on the Work Page are Thumbnails created from a Saved View, their may be a couple of reasons for them not to display. It could be that you or you Site Administrator has disabled their creation, or you have disabled their display in your Personal Preferences with a new setting introduced in MicroStation CONNECT Edition Update 14.
Solution
If using MicroStation CONNECT Edition Update 14 or later, first check the ‘Hide Thumbnail View’ switch in your Personal Preferences. To do this
- Open a design file in MicroStation
- Open your Personal Preferences (File > Settings > User > Preferences)
- On the Preferences dialog under the Category column select ‘Look and Feel’
- Check the switch ‘Hide Thumbnail View’ is disabled.

If the ‘Hide Thumbnail View’ is disabled. Then the Thumbnails (Saved Views) may not have been created. In this case check the Configuration Variable MS_THUMBNAIL
- Open a design file in MicroStation
- Open the Configuration variables dialog (File > Settings > Configuration > Configuration Variables)
- Enter MS_THUMBNAIL in the search to see if it’s been defined
Consult with your Site Administrator before making changes to Configuration.
See Also
Help: Uncategorized Configuration Variables
Blog: New in MicroStation CONNECT Edition update 14 Disable Thumbnail preview for files on the work page
Other language sources
Deutsch

| Original Author: | Carl Myhill | |