Failed to Install MicroStation with error code 0x80070641


Error message

Failed to Install MicroStation CONNECT Edition with error code 0x80070641.


The error code 0x80070641 is usually related to the Windows Installer service, which may be corrupted and prevent you from all installations (not just Bentley software). In addition, there are some other possible reasons for this issue, such as:

Corrupted or missing Windows system files

Malware or virus infection

Missing, disabled, or inaccessible Windows Installer service

Damaged or outdated Windows Installer files

Windows registry issues

Steps to Accomplish

Contact your local IT/Helpdesk (if available) to solve the Issue.

Here below are reported some very basic troubleshooting:

1) Check for Windows updates and Reboot

2) Try a registry cleanup utility like mentioned here

3) Link to a general Microsoft article like This.

4) Use the built-in Windows update troubleshooter to detect and fix common problems with   Windows update. To run this tool, follow these steps:

Step 1. Right-click the Windows icon and select Settings. Then click Update & Security > Troubleshoot > Additional troubleshooters.

Step 2. In the prompted window, click Windows Update and select Run the troubleshooter.


Step 3. Then follow the on-screen instructions to complete the process. Once done, reboot your PC and try to run Windows update again.

5) Restart the Windows Installer Service:

Step 1. Press Win + R to open the Run box. Then type services.msc and press Enter.

Step 2. In the pop-up Services window, scroll down and locate Windows Installer.

Step 3. Then click Restart the service. If the service is stopped, click Start.


Step 4. Once done, reboot your computer and try to run the Windows update again.

Other Language format

See Also

Installation failed with error code 0x80070020

 Original Author:Zeno Lippi