Failed to copy payload error


  Product(s): MicroStation  
  Version(s): CONNECT Edition  
  Environment: N\A  
  Area: Instllation  
  Subarea: General  

 

Problem

During the installation of MicroStation, the message "Failed to copy payload” error appears and the installation cannot be completed.

Solution

Option 1

The Pay load errors are often download related. Perhaps some components were not downloaded correctly.

Try to remove MicroStation by using the Windows Troubleshooter

 Next, create a Deployment image to download and install all MicroStation components:

MicroStation CONNECT - How to create a Deployment Image

 Remember to run the file microstation.exe as administrator.

 

Option 2

  1. Create a log file
  2. The file vc_redist.x64.exe is in two different locations and it does not match.
    C:\Users\yourusername\Downloads\vc_redist.x64.exe
     C:\BentleyDownloads\OpenRoads Designer CONNECT Edition\vc_redist.x64.exe
    This usually happens when you have an old download. Remove old downloads.
  3. Delete one of them and also clean out the folder
    C:\Users\yourusername\AppData\Local\Temp

 

Option 3

Create a new Windows system environment variable BeIFUseInternalResolver and set its value to 1.

BeIFUseInternalResolver = 1

Open the System> Advanced system settings> System Properties dialog from the Control Panel.

Create a new variable from the Advanced tab> Environment Variables> New button.

After creating the system environment variable, reattempt the MicroStation installation. 

 

See Also

MicroStation CONNECT - How to create a Deployment Image

Troubleshoot MicroStation CONNECT Edition Deployment Image

Original Article

Japanese (日本語)