	Product:	MicroStation
	Version:	V8 2004, V8 XM, V8i, CONNECT
	Environment:	Windows
	Area:	Text
	Subarea:	Word Processor

Background

The Word Processor text editor in each version of MicroStation relies upon the version of Windows and Internet Explorer to operate. Specifically, the DHTML Editing Control supplied by Microsoft controls the abilities of the Word Processor. If you are using a newer version of Windows or Internet Explorer than what each version of MicroStation has been certified with then you could be having issues with the Word Processor. The following error message may be displayed when trying to edit text:

Unable to load/create dialog item of type 'HTML'. id=41510001 from dialog "Text Editor - Word Processor"

Recommendations

Option 1

If you have upgraded to a newer version of Windows or Internet Explorer then we would suggest also upgrading to the latest version of MicroStation V8i or CONNECT Edition. This is currently MicroStation V8i (Select Series 4) 08.11.09.829, or MicroStation CONNECT Edition. These versions have been certified for use with operating systems up to Windows 8, 8.1 and Windows 10 and Internet Explorer V11.

MicroStation V8i SELECTseries 4 (English) FAQ

MicroStation CONNECT Edition Frequently Asked Questions

SELECT customers can download the latest versions from the Software Fulfillment page within the Personal or Enterprise Portals.

Bentley - Software Fulfillment

Option 2

The latest versions of MicroStation V8i now scan for the Prerequisites during installation. There is a possibility that the DHTML software did not install properly during the main MicroStation installation. You could try re-installing the DhtmlEd.msi that is in the software extraction folder.

Eg. C:\BentleyDownloads\MicroStation_08.11.09.829\

**Note: There is a possibility the DhtmlEd.msi file would not have downloaded during the installation of MicroStation V8i and therefore not be located in this folder.**

Option 3

If an upgrade is not possible you may be able to fix the issue by downloading the DHTML Editing Control directly from Microsoft.

DHTML Editing Control for Applications Redistributable Package (x86)

Prior to installing you may want to remove the existing installation through the Windows control panel.

Option 4

If you find these options do not resolve the problem we would suggest changing to the Dialog Box text editor. This can be performed within the Workspace Preferences under the Text category.

Option 5

This issue may also be occurring due to the installation of a newer version of Internet Explorer with a version of MicroStation older than Select Series 1..

If Windows 7 has been recently installed (with Internet Explorer 8 or higher), and you are using a version of MicroStation earlier than Select Series 1, it is recommended that you uninstall IE8 (or higher), and install either IE 6 or IE 7.

Bentley does not support IE8 with any MicroStation version prior MicroStation V8i (SELECTseries 1) 08.11.07.171 as this is the only version certified with IE8.

It is recommended to upgrade to a more recent version of MicroStation, or downgrade to IE7 (only possible if not using Windows 7).

If you have Internet Explorer 7 installed, it is then possible to set the text editor:

WORKSPACE > PREFERENCE > TEXT EDITOR STYLE > WORD PROCESSOR.