Phone queue for Bentley ProStructures Technical Support


 Product(s):ProStructures
 Version(s):N/A
 Environment:N/A
 Area:N/A
 Original Author:Alistair Lobo, Bentley Product Advantage Group

Overview

When users have issues or trouble using the ProStructures application, they can get help
by calling the Bentley Toll-Free Contact for Product Support 24X7.

The users can directly connect to the Technical Support analyst depending on their availability.

Method

1. Users can call on the Toll-Free Numbers as per their country, for immediate support 

2. Users can access the Toll-Free numbers information at Support Contact Information.

3. If due to some reasons, users are unable to reach our support, they can also log in a Service Request by using the Service Request Manager.

or users can also visit the below Wiki for more information -

https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0103924