Product(s): | Promis.e, Bentley Substation | ||
Version(s): | through 08.11.13.140 | ||
Environment: | N\A | ||
Area: | Project Management | ||
Subarea: | Backup and Restore Project |
An error occurs when trying to make a [[Backup Project|backup of a project]]
Internal Error
Error Message: ODBC--connection to '{SQL Server}SERVERNAME\BENTLEYECAD' failed.
TargetSite: Void CreateLinkedExternalTable(System.String, System.Collections.Generic.List`1[System.String], System.Collections.Generic.List`1[System.Collections.Generic.Dictionary`2[System.String,System.Object]])
DeclaringType: MDBProxy.ConnectionManager
Attributes: internal
MemberType: Method
First, restart the workstation being used to restore the backup then try restoring the backup again.
The error message can occur when using SQL Server Authentication and the password on the [[Setup]] dialog is incorrect. Normally a "login failed" message is returned when leaving Setup if the password is incorrect. However, leading or trailing spaces added to the Password field, often inadvertently, are trimmed and ignored by the software, which then functions normally except for when attempting to create a project backup. In this situation project backups can be restored, but backups cannot be created.
The message may indicate a problem outside of the software with the Windows ODBC connection to SQL Server.
The ODBC connection can be tested with the following process:
If the test does not complete successfully or cannot be completed, contact your IT department.
Original Author: | Matt_P |
P/S: 38614, 500000065264
Keywords: TFS 219290