Product(s):	Promis.e for AutoCAD
	Version(s):	through 08.11.11.85
	Environment:	N/A
	Area:	Installation_Configuration
	Subarea:	N/A

Error or Warning Message

At startup, the software displays a message indicating "autoload2012x64.scr" or similar could not be found. 

Explanation

The message likely indicates that 32-bit Promis.e for AutoCAD is installed when 64-bit Promis.e for AutoCAD should be.  The file cannot be found because it is only included with 64-bit installations.

One indication that 32-bit Promis.e is installed on a 64-bit operating system is that the [[5365|program folder]] for Promis.e is in "C:\Program Files (x86)" instead of "C:\Program Files".

How to Avoid

Uninstall the currently installed version of Promis.e and install the version of Promis.e appropriate for the "bitness" of the operating system, in this case 64-bit.  The 64-bit version of Promis.e is installed from a different, separately downloaded file than the 32-bit version.   

The product name to download would include "x64", such as " promis.e V8i (for AutoCAD) x64". 

Downloaded 64-bit installation files for Promis.e for AutoCAD typically begin with "pac64", such as "pac6408111118en.exe"

See Also

[[Compatibility Chart - promis.e]]

Original Author:

Matt_P

Keywords: autoload2010x64.scr, autoload2011x64.scr, autoload2012x64.scr, could not find, Can't find file