Error: "The file type is not supported - [12]" when attaching Image using Raster Manager in OpenUtil


 Product(s):OpenUtilities Substation CONNECT Edition
 Version(s):10.14.XX.XX
 Environment: NA
 Area: Power Platform Support
 Subarea: NA

Background:

The user get the below error message when trying to attach a Raster Image using Raster Manager. The user might be trying to attach *.Tiff. *.CIT for example. This Wiki Article will help user resolve the issue for the below error message.  



Steps to Accomplish

1. Open any Project Page and then Go to File >> Settings >> Configurations >> Configuration Variables.  





2. Search for and filter for the variable “MS_RASTER_FACTORYSCANON” and change the Value to “TRUE”.





 Original Author:Satish Saptasagar