| Product(s): | OpenBuildings Designer | |
| Version(s): | CONNECT Edition | |
| Area: | Platform Tools | |
Problem Description
How can I resolve the "Could not obtain data from source" error in the image below while using the Place Table tool in OpenBuildings Designer?
![](1f0707a01bb98690f3fc5287624bcbeb.iix)
Solution
Please follow the below steps through which you can resolve this error.
- When you see this error while using the Place Table tool to import data from Excel, open Control Panel > Programs and Features and search for “Microsoft 365 Apps for enterprise”.
- Next, use Quick Repair mode to repair your Microsoft 365 Apps and then restart OpenBuildings Designer.
![](ef070764473d02909091861f536d4318.iix)
- Finally, after restarting OpenBuildings Designer you should see that when using the Place Table tool you are no longer getting any errors.
![](23070764473d02909091861f536d4328.iix)