Applies To | |
Product(s): | AP_OPIM CONNECT Edition |
Version(s): | 10.00.XX.XX |
Environment: | Windows 10 (64 bit) |
Area: | Settings\Attributes |
Subarea: | |
Original Author: | Abhijeet Shinde, Bentley Product Advantage Group |
While working with AutoPLANT and OpenPlant Isometrics Manager CONNECT Edition, user may face below error message while generating isometric drawing and unable to launch the OpenPlant Seed file from the Project Administrator.
This wiki article explains the steps to resolve this error message.
This issue generally happens when the license for OpenPlant Isometric Manager and Plant Project tool is not activated properly in Bentley license Management tool or many times this issue can be happen due to IT restriction & Antivirus activated in the machine.
1.Exclude the IsometricsManager exe files from the Antivirus restriction.
2.Remove the IT restriction for Isometrics Manager folders from the below directory.
C:\Program Files\Bentley\OpenPlant CONNECT Edition\IsometricsManager
communities.bentley.com/.../autoplant---openplant-isometrics-manager-connect-edition
If above problem still persists, then please create a Service Request and contact the Bentley Product Advantage group. Please include a list of all relevant details to get in depth analysis for a solution or workaround.
Bentley's Product Advantage Group requests that you please confine any comments you have on this Wiki entry to this Comments or Corrections?" section. THANK YOU!