Here you will find an explanation and best practices for solving Visual Fidelity related synchronization errors.
Category: Visual Fidelity
Visual fidelity errors refer to problems related to the accuracy, quality, or appearance of visual content, such as graphical elements.
Warning message: "The texture 'File_Name.jpg' used in material 'Material_name' used in file '1-1111-S-001' either could not be located or could not be loaded."
Issue:
Cause:
Solution:
The textures can be solved by fixing the paths of textures (PNG\JPG) files used in materials using the Material Editor dialog in the Bentley design application. The dialog can be launched using search-> Material Editor.
Note: After the Design Application product is installed (for example OpenBuilding Designer) product textures and patterns are available in the default location C:\ProgramData\Bentley\connectsharedcontent\materials, so make sure these files are copied to the workspace materials folder while creating the managed workspace on ProjectWise.
Info message: "No model found for <x>. It will not be added to view < y>"
Issue:
Model is not added to the view.
Cause:
Model was not found and it was failed to convert one of the models used in view x.
Solution:
When there is related issue to model (x), after resolving that issue model should be added to the view (y). - Please check the Synchronization Report for other errors that contain the same model (x) issue, this might be the root cause of why the model is not found. Refer to the root error on Communities, solve issue with the provided solution, re-run synchronization and model should be added to the view.
About BIS modeling: https://www.itwinjs.org/bis/guide/intro/modeling-with-bis/
Info Message DgnV8_0063: Texture 'C:\stagingDir\d0246137\TextureFile.jpg' for material 'Material' is of unsupported PBR material type.
Info Message DgnV8_0064: The texture 'C:\stagingDir\d0246138\TextureFile.jpg' in material 'Material' uses 'Solid' mapping mode which is unsupported. The material will be dropped. Please change the mapping mode to a supported mode.
Supported texture mapping modes in iModels:
More information about each mapping mode:
Elevation drape: https://docs.bentley.com/LiveContent/web/Bentley%20Raceway%20and%20Cable%20Management%20Help-v8.1.1/en/GUID-0A7C6CBE-D452-8E55-74F0-61073266EBC1.html
Info message: "Level [Level name] has a different definition in [path name] than in other files or attachments: weight/color/style (x vs. y).""
Issue:
Same name level carries distinct values across associated files.
Cause:
Level sharing the same name across related files which have different definitions for line color, weight or style.
Solution:
Either modify the level names or ensure consistent definitions for levels with identical names.
Example:
Same name "Blue" sharing levels has different definitions for color and style.
MicroStation documentation related to levels: https://bentleysystems.service-now.com/community?id=kb_article&sysparm_article=KB0113400
Warning message: "Error: 1 out of X shared part geometry element(s) may have display discrepancy for entity [Entity Name]"
Issue:
Coming soon.
Cause:
Coming soon.
Solution:
Coming soon.