Category: Visual Fidelity

Here you will find an explanation and best practices for solving Visual Fidelity related synchronization errors.  

Visual fidelity errors refer to problems related to the accuracy, quality, or appearance of visual content, such as graphical elements.

Materials

Warning: DgnV8_0057

   Warning message: "The texture 'File_Name.jpg' used in material 'Material_name' used in file '1-1111-S-001' either could not be located or could not be loaded."

Issue:

• The required textures used in the material are missing in the iModel. 

Cause:

• The required textures used in the materials are missing from the material folder.
• Textures are not configured properly in the DGN file. 

Solution:

The textures can be solved by fixing the paths of textures (PNG\JPG) files used in materials using the Material Editor dialog in the Bentley design application. The dialog can be launched using search-> Material Editor.

• Open the .dgn file in the Bentley Design application (If it is on ProjectWise-> Right click and open in the Bentley Design application)
• Check the material of the element in right click properties panel.
• Open the material editor dialog (Keyin-> Material Editor).
• Select the Material from the list.
• Click on the Surface->folder button.
• 
• It opens the below dialog and from the dropdown list select the Pattern, Normal, and all enabled properties. 
• 
• Select one for example: a pattern and see the texture brick12baseColor.jpg file associated with it. Similarly, check for all enabled options.
• Click on the Open Image folder and check if it opens the folder where the same textures (PNG\JPG) file is available
• 
• If textures (PNG\JPG) files are not there then copy them in the same folder.
• 

  Note: After the Design Application product is installed  (for example OpenBuilding Designer) product textures and patterns are available in the default location C:\ProgramData\Bentley\connectsharedcontent\materials, so make sure these files are copied to the workspace materials folder while creating the managed workspace on ProjectWise.

Attachment

Info: DgnV8_0005

   Info message: "No model found for <x>. It will not be added to view < y>"

Issue: 

Model is not added to the view. 

Cause:

Model was not found and it was failed to convert one of the models used in view x. 

Solution:

When there is related issue to model (x), after resolving that issue model should be added to the view (y). - Please check the Synchronization Report for other errors that contain the same model (x) issue, this might be the root cause of why the model is not found. Refer to the root error on Communities, solve issue with the provided solution, re-run synchronization and model should be added to the view.

About BIS modeling: https://www.itwinjs.org/bis/guide/intro/modeling-with-bis/

Warning: DgnV8_0063, DgnV8_0064

Info Message DgnV8_0063: Texture 'C:\stagingDir\d0246137\TextureFile.jpg' for material 'Material' is of unsupported PBR material type. 

Info Message DgnV8_0064: The texture 'C:\stagingDir\d0246138\TextureFile.jpg' in material 'Material' uses 'Solid' mapping mode which is unsupported. The material will be dropped. Please change the mapping mode to a supported mode. 

Material types and texture mapping modes

Supported texture mapping modes in iModels:

• Elevation Drape
• Parametric
• Planar
   

More information about each mapping mode:

Parametric: https://docs.bentley.com/LiveContent/web/Bentley%20Raceway%20and%20Cable%20Management%20Help-v8.1.1/en/GUID-8CCCE1F0-2D81-4EE7-A943-23CE19EF86C9.html

Elevation drape: https://docs.bentley.com/LiveContent/web/Bentley%20Raceway%20and%20Cable%20Management%20Help-v8.1.1/en/GUID-0A7C6CBE-D452-8E55-74F0-61073266EBC1.html

Planar: https://docs.bentley.com/LiveContent/web/Bentley%20Raceway%20and%20Cable%20Management%20Help-v8.1.1/en/CreateSurfacesPlaneByPoints.html

Geometry

Error: Revit_0035

   Error message: Symbol <Symbol ID> of <entity class> '<Entity name>' (Revit <Id>) cannot be saved, most likely because the element is too large.

Issue:

• Failed to save the symbol.

Cause:

• The symbol is too large to be saved in the iModel.

Solution: 

• Please contact Bentley support mentioning this error and they will help analyze the problem and suggest a fix.

Error: Revit_0039

   Error message: The converted geometry for [Element] '[Name]' (Revit ID: [ID]) is [Size] MB, exceeding the limit of [Limit] MB. As a result, [N] of [Total] symbols were excluded. Please split up this element to ensure all symbols are converted.

Issue:

• The geometry parts are excluded as the size exceed the maximum size limit.

Cause:

• The geometry was excluded due to the large size, but the maximum size is configurable by Bentley support.

Solution: 

• Try to reduce the complexity of the Revit element by splitting it into several parts or ask Bentley support to increase the limitation on the size of a symbol allowed for Revit synchronization. However, increasing the size limitation will deteriorate the display performance.

Warning: Revit_0040

   Warning message: The geometry for [Element] '[Name]' (Revit ID: [ID]) is [Size] MB, which exceeds the recommended limit of 2 MB. This may reduce display performance. Please split up this element to improve performance.

Issue:

• Element was excluded from the synchronization.

Cause:

• The element was excluded as it exceeds the limit of 2mb.

Solution: 

• Please contact Bentley support mentioning this error and they will help analyze the problem and suggest a fix.

Error: Revit_0041

   Error message: The converted geometry for Symbol [ID], containing [N] items from [Element] '[Name]' (Revit ID: [ID]), is [Size] MB and exceeds the limit of [Limit] MB. The symbol has been excluded. Please split the symbol to ensure the entire element is converted.

Issue:

• The element is excluded due to large size of geometry.

Cause:

• The geometry size exceeded the user defined limit.

Solution: 

• Try to reduce the complexity of the Revit element by splitting it into several parts or ask Bentley support to increase the limitation on the size of a symbol allowed for Revit synchronization. However, increasing the size limitation will deteriorate the display performance.

Level

Info:DgnV8_0044

   Info message: "Level [Level name] has a different definition in [path name] than in other files or attachments: weight/color/style (x vs. y).""

Issue:

Same name level carries distinct values across associated files.

Cause:

Level sharing the same name across related files which have different definitions for line color, weight or style.

Solution: 

Either modify the level names or ensure consistent definitions for levels with identical names.

Example:

Same name "Blue" sharing levels has different definitions for color and style.

MicroStation documentation related to levels: https://bentleysystems.service-now.com/community?id=kb_article&sysparm_article=KB0113400 

Warning:Dwg_0089

   Warning message: "Error: 1 out of X shared part geometry element(s) may have display discrepancy for entity [Entity Name]"

Issue: 

Coming soon. 

Cause:

Coming soon. 

Solution:

Coming soon.