As part of Bentley´s constant improvement, we are changing our phone system to facilitate communicating with BCDE support group.
As of December 5th, 2022, you will have a way to call locally from the countries below and be able to reach BCDE support group.
If you are on any of the below countries, you can use the listed number at same line to reach support.
Make sure to state that you want "Business Collaborator", “BC”, “Bentley Common Data Environment" or BCDE” product support. All requests are handled by the product team (login, licensing, product technical etc.)
|
Phone Number |
Country to call from |
|
1 800 236 8539 |
United States/Canada |
|
1 610 458 5000 |
United States |
|
001855 434 0914 |
Mexico |
|
52 55 54885420 |
Mexico |
|
0800 556 314 |
Brazil |
|
1800 948 368 |
Ireland |
|
353 1 436 4600 |
Ireland |
|
0800 601 159 |
Austria |
|
0800 70537 |
Belgium |
|
800 13542 |
Norway |
|
00 800 112 4259 |
Poland |
|
80 88 74 24 |
Denmark |
|
0800 918 514 |
France |
|
8800 100 9443 |
Russia |
|
0800 915 644 |
Finland |
|
0800 181 8565 |
Germany |
|
900 94 7894 |
Spain |
|
0800 000 263 |
Switzerland |
|
800 78 9668 |
Italy |
|
020 794 616 |
Sweden |
|
370 5239 8150 |
Lithuania |
|
0808 101 9247 |
United Kingdom |
|
0800 273 7842 |
The Netherland |
|
800 814 5099 |
Saudi Arabia |
|
0800 980 615 |
South Africa |
|
8000 3570 3389 |
United Arab Emirates |
|
400 842 7516 |
China |
|
1800 500 227 |
Australia |
|
1800 816 533 |
Malaysia |
|
0800 500 874 |
New Zealand |
|
000 800 100 8434 |
India |
More details can be seen here: Important Change to Your Support Phone Number December 5th