| Product(s): | Exor Enquiry Manager | ||
| Version(s): | 4.7.0.1 | ||
| Environment: | N/A | ||
| Area: | Enquiries | ||
| Subarea: | Alerts |
Problem
After creating an alert based upon criteria within Enquiry Manager, the following error message appears:
ORA-29278: SMTP transient error: 421 Service not available
Solution
Ensure the SMTP server is up and running.
Also, ensure the user has the role 'EMAIL_USER' against their account.
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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| Original Author: | Fezan Khan |