Product(s): | Exor Core / Network / Document Manager | ||
Version(s): | 4.x | ||
Environment: | N/A | ||
Area: | Locator | ||
Subarea: | N/A |
When trying to start locator, the following error message is displayed:
JDBC DataSource Failed
Map Server Servlet setting was: [url]
Datasource Name setting was: [name]
Please check Product Options and restart
or
First, if this worked OK before and just stopped suddenly - make sure to restart Map Services.
Secondly, as per the error message, you will need to check your product options and make sure they are correct and match the settings in the mapviewerconfig.xml file. This file can be found in the application server. For example c:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\mapviewer_11_1_1\web\WEB-INF\conf\mapViewerConfig.xml
You can open this file in a text editor and have a look for the map_data_source section. eg.:
Check if these are correct for your settings.
Also check the relevant product options in the highways application:
WEBMAPDSRC
set this to the value of map_data_source in the mapviewerconfig.xml file
WEBMAPMSV
http://<application server>/mapviewer/omserver
WEBMAPSERV
blank this is no longer used
JDBCSID
The SID of the Database
JDBCPORT
The port on which the database can be connected (usually 1521)
JDBCHOST
The machine on which the database resides
Bentley Technical Support KnowledgeBase
Original Author: | Technical Support Group |