Three different permit related PODs to my home TAB have been added:
IM_ASIP_7_01_P_TOP, IM_ASIP_7_02_PV_TOP and IM_ASIP_7_04_PC.
However, when the Information Manager screen is loaded and those PODs have initialized, they don't show any information.
Solution
There are a number of steps to take in order to resolve this issue:
- Ensure the user in question has the required User Street Group/s assigned. This can be found under the following location within the application TMA->Reference Data->Administration->User Street Groups.
- Once complete, the following process needs to be submitted in order to refresh the TMA User Street view - TMA LA Layer Refresh.
- The process can be submitted through the form 'Submit a Process' (Exor->Processes, via the Launchpad).
NOTE: This process must be submitted outside of normal office hours.
Once the process has run, the view is refreshed and information should be seen within the PODS.