Unable to connect to Power BI dataset

 Product(s):Power BI (used by Managed Service users)


User reports they are unable to connect to a hosted dataset via Power BI desktop.  The error is 'We're unable to connect. Please delete your credentials and try again later.'


It seems this is a known issue since the last Power BI update from Microsoft and they're working on a fix due to be released end of June 2022.  Details can be found here

In the meantime, the workaround they suggested is:

File > Options and settings > Options > Global > Security > (scroll down) Authentication Browser > Check the box "Use my default web browser"

 Original Author:Sarah Willis-Culpitt