Applies To
	Product(s):	eB Web, eB Director
	Version(s):	ALL
	Environment:	N/A
	Area:	File
	Subarea:	N/A
	Original Author:	Priyanka Sawarkar, Bentley Product Advantage Group

Problem Description :

The remote server may returned 550 error while uploading file to FTP site. Such error occurs in eB when user trying to send document (e-distribution) to external vendors.

Solution :

Following are the things one should verify to fix above error.

1) Make sure that Document Controller have access to file

2) Verify FTP authentication issue, FTP configuration and availability of computer in Work Group

3) Make sure that file is available to particular FTP site location and user can access it.

~ Priyanka Sawarkar