Unable to upload file in eB.


Applies To 

 

Product(s):

eB Director

Version(s):

15.x,16.x

Environment: 

N/A

Area: 

My Preferences

Subarea: 

System Administration

Original Author:

Nikhil Gumaste, Bentley Technical Support Group

 

 

Problem Description

Unable to upload file with ext *.XLA or any other file format.

Requirement

A user not able upload different types of File Format.

Error message while upload file

Solution

If User has the permission granted from eB System Admin, can access this option.

Following steps helps to upload different types of File Format to upload in eB.

Step 1: Please go to the System Administration in eB Director.

Step 2: Click on Maintain List Values.

Step 3: Please Open the Electronic File Format and add the File Format required in the List.

Step 4: Create a new one or just add extension to other similar file format.

Step 5: Click on Save.

Step 6: Close the eB Director and Open it again.

For reference please go through the following image.