Product(s):	AssetWise CDE
	Version(s):	16.04.02.69, 16.X.X
	Environment:	N\A
	Area:	Web Site Manager
	Subarea:	N\A

Problem Description

Large eB files will not open files in Brava. Selecting files to open from Bentley to Brava. Clicking “View files in Brava” will create error messages

Steps to Resolve

1. When accessing large files to view and markup files where the size was up to 400MB in Brava.  There were timeouts and size issues when publishing that caused issues.  These can be overcome by applying the following settings on the Brava Server:

   BIPrint.ini (C:\Program Files (x86)\IGC\Brava! Enterprise .NET\JobProcessor\IGC Writer 5.0 Update\Net-It Inis\Server)
   [PrintJobTimeout]
   value=1800
    
   jpconsole.exe.config.config (C:\Program Files (x86)\IGC\Brava! Enterprise .NET\JobProcessor)
    <add key="DefaultTimeoutInSeconds" value="12000"/>
    <add key="PROCESS_STARTUP_DELAY" value="5000"/>
    
   jpservice.exe.config.config (C:\Program Files (x86)\IGC\Brava! Enterprise .NET\JobProcessor)
    <add key="DefaultTimeoutInSeconds" value="12000"/>
    <add key="PROCESS_STARTUP_DELAY" value="5000"/>
    
   Server.properties (C:\Program Files (x86)\IGC\Brava! Enterprise .NET\Config)
   check.cache.blocking.timeout=1800000
   publish.request.timeout=30
   Web.config (C:\Program Files (x86)\IGC\Brava! Enterprise .NET\BravaServer\Web.config)
   <httpRuntime maxRequestLength="800000" />

    

   Within IIS, select the Brava Web Site.  In the middle pane, under Management, select ‘Configuration Editor’ to edit the settings above.
    
    
    
   Fig.1 Configuration option 

Original Author:

John Lee