Applies To
	Product(s):	eB Classic Web
	Version(s):	15.x.x, 16.x.x
	Environment:	N/A
	Area:	Report
	Subarea:	N/A
	Original Author:	Nitin Bhui, Bentley Technical Support Group

Problem:

Getting error while Downloading the Report Result in Excel. The error says ‘I’m Sorry, an error occurred. Error Executing child request for CSVReportDownload.aspx’

Error:

Steps: Run the Interactive report.

Click on the 'Download all result'

then you get the Child request error

Below is the EQL query

 

START WITH Event

SELECT

Code,

Name,

Documents.Document.Code,

Documents.Document.Revision,

Documents.Document.Name,

WorkTasks.WorkTask.Status,

FileContainer.Document.Files.Name

WHERE

Code LIKE '%-A-%' AND Projects.Project.Code = '5'

Workaround: In this case, we are getting this error because there is one document Title contains special character at the end.

How did we identify there is a problem with Document Title?

We executed the EQL query by removing one SELECT element at a time from the Query.

When we removed the Documents.Document.Name from the EQL and Executed report from Web and we were able to download the result.

So further we checked the associated Documents Title and found out that the document contains one special character at the end.

We removed the special character and executed the report and were able to download the result.