Disk Space problems on APM Servers


 Product(s):AssetWise APM Foundation
 Version(s):All
 Environment:N\A
 Area:N/A
 Subarea:N\A

Servers running APM Server instances could recevies errors that the Server is runnng out of disk space.  Adplus crash folders and Crsh Dumps taken manually for Server hung situatoins can be large and be a reason for the Server encountering disk space problems.

Delete the Adplus Crash files, {Process Dump files and the ApM log files periodically on the server.

Steps to Accomplish

 1. Determine the location of the logging directory for the APM Server instance(s) on the Server.   The default logging directory is C:\ProgramData\Bentley\IvaraEXP\Logs.  This can be determined by opening the APM Server instance and select "Full Settings" and "Diagnostics" node. 

2. Delete the Adplus folders associated with the Server Crash after  APM Support have confirmed they have been received and downloaded them.


3. Delete the Crash Dumps files taken manually for a Server hung situation.  Delete them after APM Support have confirmed they have been received and downloaded them.


4.  Delete the APM Log files and User Action files that are older than X days and  not currently active/.   APM Server Log and user action log files are copied and then cleared when the size limit as defined for the APM instance is reached/.  The Log files are copied and a sequence number is added to the end of the file name (e.g. IvaraServer_instancename.00001., IvaraServer_instancename.00002)

See Also

 https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0089254

https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0089600

https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/54243/notes-on-monitoring-and-crash-log-management/edit