Hotfix 7.19.20.128 -  approved and available for deployment for On-Premise Environments

7.19 Hotfix 3 (7.19.20.128) has been posted to Software Downloads.

As with all upgrades, we recommend implementing and testing business flows around the changes included in an update in a Test environment, prior to updating a Production system.

The following instructions are for patching an Asset Reliability environment that is already on Release 7.19.  

If you are upgrading from a previous release, please follow instructions in the Upgrade Guide for this version and then any special instructions below.

The following bug fixes are included in this hotfix:

Issue #	Title	Hotfix Release
1073689	Publish this indicator reading bool is unselected, enter a reading should not PublishIndicatorReading	30
1219296	Variable Degradation rate  selection option not respected	96
1212528	RMB Click on an Indicator -> Calculate throwing an exception when running in thin client	96
1251133	DB Syntax Crash (TOUPPER) on Oracle, using Group by and Case insensitive column	128

Deployment in an APM environment

Before applying Hotfix

• All users must exit the application. There are various ways to notify your end users, including message broadcasting from the web monitor where you can lock the servers to prevent new connections and broadcast a message to logged-in users. 
• All services and integrations associated with APM must be shut down.
  • Recommend setting the Service Startup option to Manual Start temporarily to prevent auto restart if a Server Service must be killed
  • Wait 10 minutes before proceeding to verify that all Services and Client are disconnected
• APM OnPrem ODC Agent Service, if utilized, must be stopped
• Make a backup of the installed folder before initiating the repair.

Deployment Targets

The following will need to be redeployed with every hotfix:

• Application Server and Server Manager
• Thick Client
• Smart Client
• ODC OnPrem Agent Service (if applicable) will have to be re-installed
• Server Manager WebApp

If changes require special setup or affect Remotes or the Database, a note will be included under the Special Instructions section below.

Standard Instructions

Servers/Thick-Clients

APMSetup.exe Repair option must be run on all computers running one or more Assetwise Performance Management components such as:

• • Application Servers
  • *APM Server Manager
  • Thick Clients

 *If APM Server Manager runs as an Azure Service, copy required files as you would a new install. 

 

SmartClients

The Smart Clients must be re-packaged and deployed to your deployment folder (either web share or network share).

Once complete, restart all Server Services and notify Users that they will be prompted with an upgrade step when the launch APM SmartClient. 

• If you changed the Service Start up option to Manual, remember to set it back

APM On Prem ODC Agent (if applicable)

From an updated install of APM, locate the APMOnPremODCAgent.msi package in the OnPremODCAgent folder under the install folder (default location - C:\Program Files\Bentley\AssetWise Performance Management).

This msi file is used to install update the OnPremODCAgent installation, copy it to the appropriate machine, uninstall previous version and install the newly delivered MSI.    

 

Customized Environment

Unless a related note is included under the Special Instructions section, customizations such as Custom code, Event assemblies and Custom Dataloaders are not affected. These are preserved during a repair and/or uninstall/reinstall; however, they must be backed up prior to applying the Hotfix in the unlikely event there are negative effects. AssetManagement_gen.DLL will need to be backed up and restored after the update, as it will be replaced.

Pre-existing Tailoring (alterations contained within the database metadata such as Custom UI, Classes and fields) does not require special handling during the hotfix application, unless a note is included under the Special Instructions section.

Refer to the APM Environment Migration Guide for detailed instructions.

 

Verifying Installed version

Version designation can be found in Control Panel/Programs and Features

NOTE: The screen print shown above is for an earlier release hotfix. The Version for this hotfix is 7.19.20.128.

Special Instructions

 None for this Hotfix