	Product(s):	AssetWise Asset Reliability
	Version(s):	6.2+
	Environment:	Application Server
	Area:	Checksheets
	Subarea:	Indicator Readings

Problem

Checksheet processing of indicator readings fails to complete successfully.

Solution

Open the Settings Editor for the server instance(s) that runs the Smart-Client Application service, or the Remote Service Provider if the problem is with checksheets uploaded from remote computers, and add the following logging:

Open the Settings Editor for the server instance that processes checksheets.
Click on the Logging tab.
On the What to Log tab, click on the New Rule toolbar button (), and select the New Empty Rule option.
On the New Rule dialog, enter Ivara.Assetmanagement.Indicators in the name property, and set minlevel to Debug.
Click the OK button to save
Click the Save button on the Settings Editor dialog.
Start the Service that previously stopped.

Review the service's server log file, looking for messages that pertain to Indicators.

If you require assistance the the log file review, please submit at Service Request to APM Support clearly stating the problem area. Be sure to attach the server log to the Service Request.

NOTE: After messages have been logged for the problem, remember to turn off Indicator logging. This can be accomplished by returning to the Settings Editor utility, and deleting the Ivara.Assetmanagement.Indicators logging rule. The change will be effective immediately, so there is no need to stop & restart the server instance

Debugging problems with Checksheet Processing of Indicator Readings

Problem

Solution

See Also