Reprocessing an SAP Interoperability dataloader record fails with a KeyNotFound exception


 Product(s):APM Implementation and Performance Management
 Version(s):7.10
 Environment:N\A
 Area:N/A
 Subarea:N\A

Problem

Reprocessing a dataloader record fails with a KeyNotFound exception for some dataloader records.

"System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
   at System.ThrowHelper.ThrowKeyNotFoundException()
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at Ivara.EXPLink.IVSTAGE.DataLoaderAssetSAPFLOCDataExchangeJob.TransferData(ProcessingArg`1 arg)
   at Ivara.DataLoader.BaseDataExchangeJob`1.RunJob(ProcessingArg`1 arg)
   at Ivara.DataLoader.BaseDataExchangeJob`1.ProcessRecord(EXPLinkSession session, WorkItem`1 workItem)


Solution

VSTS#37293 created. The issue is planned for repair in release 7.12. A hotfix has been requested for release 7.10, VSTS#37734.



See Also

https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0089101