| Applies To | |||
| Product(s): | Navigator | ||
| Version(s): | V8i | ||
| Environment: | N/A | ||
| Area: | N/A | ||
| Subarea: | N/A | ||
| Original Author: | Bentley Technical Support Group | ||
Problem
Navigator will not start up and will present the following error:
"Windows cannot access the specified device, path, or file" error when you try to install, update or start a program or file
Solutions
Use the solutions presented in this Microsoft technote http://support.microsoft.com/kb/2669244. Bentley users usually get this error from a antivirus software as noted in Method 6. Turn off or uninstall the antivirus software then repair or re-install Navigator.
Method 6: Check to see if your antivirus software is blocking the file
You can check to see if your antivirus software is blocking a file by temporarily disabling it, and then trying to open the file. If you have to temporarily disable your antivirus software, you should re-enable it as soon as you are done. If you’re connected to the Internet while your antivirus software is disabled, your PC is vulnerable to attacks.
See Also
Conceptual Plant Design TechNotes And FAQs
Plant Design and Engineering TechNotes And FAQs
Plant Operations Product TechNotes And FAQs
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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