Server Connection is untrusted Contact your server administrator


Problem

When launching Navigator I get the error "Server Connection is untrusted Contact your server administrator"

Solutions:

The imbedded certificate for Navigator 06.01.06.10. has expired. (Note this version of Navigator is no longer being developed.)

  1. Upgrade to Navigator 10.02.01.124.  However please note this version of Navigator is no longer being developed and the certificates for this version may expire as well.
  2. Download and replace the *.pem certificates from a secure reliable source. (posted here only as a suggestion: curl - Extract CA Certs from Mozilla).  Replace\rename .pem file in Navigator assets (program files) with this new file. Replacing the certificates should only be considered as a temporary workaround until you can upgrade or move to Design Review.  Note. Certificates cannot be replaced on IOS\Android devices.
  3. Best solution: Move to Design Review as it is the replacement for Navigator.  See more information about Design Review and the End of life for Navigator.