Product(s):	Bentley Transmittal Connector for ProjectWise
	Version(s):	01.00.01.135
	Original Author:	Molly Watts, Bentley Technical Support Group

Error or Warning Message

"Another Device already exists with the same Name"

Explanation

The machine previously had Transmittals installed, but was not properly cleaned of the old system

How to Avoid

In addition to the steps included in the "Database Backup and Restoration" section of the BTS Implementation Guide, do the following before starting a clean install and deployment:

1. Stop the eB Service Manager service on the transmittal server

2. Delete this directory on the transmittals server: C:\ProgramData\Bentley\eB Essentials

3. Start the eB service manager service