Authentication Failed. Delegate user is not setup correctly. (Solution 500000105439)


  
 Applies To 
  
 Product(s):ProjectWise Web Server
 Version(s):N\A
 Environment: N\A
 Area: Configurations
 Subarea: N\A
 Original Author:Steve Boniwell, Bentley Technical Support Group
  

Problem

When trying to log into the ProjectWise Web Server, users were getting
the following error message "Authentication Failed. Delegate user is not
setup correctly. Additional Details: Failed to connect to the remote
server application.."



Solution

WebServer was resolving to incorrect IP address so changes were made to
the dmskrnl.cfg file;
[Listener]
Port=5800
BindAddress=Server IP Address

[TeamMate]
ServerName=FQDN Server Name
ServerIPAddress=IP Address



See Also