No results seen with SWMM solver when Special characters present in labels


Product(s):SewerGEMS, CivilStorm
Version(s):08.11.03.84 through 10.01.01.04
Area:Calculations

Problem

After computing the model using the Explicit (SWMM) solver, not all results are displayed in places such as the Calculation Summary, Flextables, graphs and properties.

Solution

This is a known issue that may be resolved in a future version (reference # 798541 and 905641.) In the meantime, the workaround below can be used to resolve the issue.

This case is caused by special characters in the labels for the elements. For instance, a label such as " WW-hetmańska" or one with a character such as "ń" will cause the results to not display in properties, FlexTables, or graphs. This can also occur with characters in other languages such as Chinese, when these characters are not recognized by the software for SWMM solver, results will not be displayed.

As a workaround removing the special characters and re-computing the model should resolve the issue. For example use a regular "n" instead of "ń".

See Also

Troubleshooting unstable SewerGEMS and CivilStorm model results using the Explicit SWMM Solver