Import stops at 100% in 08.30.03.135


  
 Applies To 
  
 Product(s):gINT Logs, gINT Professional, gINT Professional Plus
 Version(s):08.30.03.135
 Environment: N\A
 Area: Import Data
 Subarea: N\A
 Original Author:Kathleen Holcomb, Bentley Technical Support Group
  

 

Error or Warning Message

Import stops at 100% and doesn't finish in gINT 08.30.03.135.

Explanation

There is a temporary file that is created during the import that is deleted when the import finishes.  This problem will occur if the user does not have permission to delete in the folder where the temporary file is saved.

How to Avoid

Option 1 Upgrade gINT to a newer build

This problem will go away on upgrading gINT to a newer build.

Option 2 Give the user administrator rights to their computer

Another way to solve this is to give the user administrator rights on their computer.