Applies To | |||
Product(s): | gINT Logs, Professional, Professional Plus | ||
Version(s): | N/A | ||
Environment: | N/A | ||
Area: | N/A | ||
Subarea: | N/A | ||
Original Author: | Kathleen Holcomb, Bentley Technical Support Group | ||
Turn on error logging in gINT.
In order to troubleshoot a problem, Technical Support may ask for an error log.
Right-click the gINT icon on the Desktop and
open Properties:
The target box will have something like this:
"C:\Program Files (x86)\Bentley\gINT V8i\bin\gint8.exe"
At the end of the Target box, add a space then type:
/debug
The Target box will now look like this:
"C:\Program Files (x86)\Bentley\gINT V8i\bin\gint8.exe" /debug
The space before “/debug” is crucial.
Click OK.
Launch gINT from the icon. You will see a message similar to this:
Make a note of the path shown and click OK.
Do the steps need to create the error/problem. Close any error messages. Close gINT.
Send the requested log to Technical Support.