Product(s):	Keynetix
	Version(s):	1.0
	Area:	Assist

Error when logging into HoleBASESI. Could not find local licence server, please ensure 'Sentinel Local Licence Manager' service is installed and running on this machine

Issue Summary

If you login to HBSI and receive the error message Could not find local licence server, please ensure 'Sentinel Local Licence Manager' service is installed and running on this machine, this could mean the licence service has stopped either on your standalone machine or on the server where the licence's are held

Resolution

Under the Start button, type Computer Management and open the Computer Management window

Go to Services and Applications

Next go to Services

Scroll down to Sentinel LDK Local Licence Manager, right click this option and Start. Once the services has been started, you should now be able to login to HBSI successfully