GWP9908 Ensuring activation of Geo Web Publisher Licenses using Administrative Credentials on Window


  
 Applies To 
  
 Product(s):Bentley Geo Web Publisher V8i , SS5 
 Version(s):08.11.11.61, 08.11.13.25
 Environment: Windows Server 2008, Windows Server 2012
 Area: Licensing
 Subarea: N/A
 Original Author:Carlos Martins, Bentley Technical Support Group
  

 

 

 

 

 

 

 

 


Overview

 
Security settings introduced as of Windows Server 2008 may cause some difficulties during activation of Geo Web Publisher licensing.  The following describes steps to ensure license activation applicable to all users. 

While executing the License Management Tool from Start > All Programs > Bentley > Geo Web Publisher > License Management Tool, access Tools > Options or Tools > Product Activation Wizard.  It may occur that the current user logged does not have enough administration privileges to activate the product’s license for all users, you will see the message “Settings stored for:  Current User Only” displayed.
This means the product will be activated only for the current user logged and not available for other users.


Activate the Geo Web Publisher License

 

Perform the following steps to activate the GWP License
  1. Open a command prompt window and type the command: “runas /user:administrator cmd.exe”, type the administrator password, this ensures opening a command prompt with full administrative rights. Often it happens that using right click and do “run as administrator” to run the command prompt executable does not retrieve the user Administrator but a different local administrator that doesn’t have full administrative rights.


  2. From the “Administrator Command Prompt” Execute the licensetool.exe located in …\Bentley\GeoWebPublisher\ to open the License Management Tool
  3. Execute the activation wizard from Tools > Product Activation Wizard

     
  4. The resulting dialog should indicate: “Settings stored for: All Users of this Machine”
  5. Insert the activation details, server name and activation key and complete the activation wizard 

  6. Perform a send Logs now from Tools > Send Logs Now. Geo Web should be activated.

See Also

Product TechNotes and FAQs

Geospatial Server Products Wiki

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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